Telepathic Instruments

Early users reported that firmware updates could &quot;brick&quot; their Orchid, making it unresponsive. This was a legitimate issue, but it has since been resolved.<ul><li>The Cause: The problem was primarily related to the USB power/data negotiation issue with newer MacBooks. The failed data handshake during the update would cause the process to stall.</li><li>Is it Still an Issue? No. It is now safe to update your firmware from any computer, including Macs. Firmware v3.32 includes improved connection logic to prevent the update process from stalling.</li><li>The Solution: If an update ever fails for any reason, please get in touch with support@telepathicinstruments.com and someone will help you asap. Our support team can walk you through the recovery steps.</li></ul>

Early users reported that firmware updates could "brick" their Orchid, making it unresponsive. This was a legitimate issue, but it has since been resolved. The Cause: The problem was primarily related to the USB power/data negotiation issue with newe

Is it Safe to Update the Firmware on a Mac? (The Bricking Issue Explained)

Troubleshooting & Known Issues

Common Software & Connection Issues

User Manual – Complete

Common Issues & FAQs

How to Update

Getting Started

What's the Difference Between Playstyles (Simple, Advanced, Free)?

How to Use Key Mode for Easy Chord Progressions

Understanding the Voicing Dial: A Beginner's Guide to Inversions

How to Adjust Bass Volume Independently

Navigating the Options Menu: A Complete Overview

Basic Operations

All About Loop Mode: Recording, Overdubbing, and Clearing

How to Exit Loop Mode Without Losing Your Loop

Exploring Performance Modes: Arp, Strum, Pattern, and More

Looping & Performance

Understanding Chord Notations on the Display (JAZZ???, WTF?, x)

Understanding the Display

Getting Started with Your Orchid

Telepathic Transmission: Orchid Voicing Engine

Telepathic Transmission: Chords

Transmissions

How do I track my order?

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

Do you offer refunds or exchanges?

Feature Requests

Orders and Support

v3.04 – QR Code Stuck on Display

v3.04 - Issues with Loop Mode

Troubleshooting a Jumpy or Unresponsive Voicing Dial

What to Do If a Key is "Clacky" or Unresponsive

Understanding Orchid's Charging Behavior (No LED, Inconsistent Percentage)

Can I Replace the Battery Myself? A Look Inside the Orchid

Common Hardware Issues

Why Won't My Orchid Connect to My Mac? (The USB Power Issue Fix)

Why Does My Audio "Pop" or "Crackle"? (Gain Staging & Cables)

My Loop Crashes or Makes a Loud Noise, What's Happening?

Creative Looping: Using Bass Solo Mode for Melodies and Rhythms

How to Use the "Split Keyboard" Setting in Single Note Mode

Tips for Using Orchid as a Music Theory Learning Tool

Can I Save My Sounds or Loops? Understanding Orchid's Memory

Creative Techniques & Workflows

How to Find the Latest Firmware Version and Changelog

Can I Downgrade to a Previous Firmware Version?

Understanding the Firmware Update Process via WebMIDI

Firmware v3.32 is Now Live!

Firmware Updates

Fixing Duplicate MIDI Notes in FL Studio (The "MIDI Trash Bin" Method)

Connecting Orchid to Your DAW: Step-by-Step Guides (Ableton, Logic, FL Studio)

How to Record MIDI from All Three Channels (Performance, Bass, Chord)

Using Orchid as a Polyphonic Sound Module via MIDI In

Recording Orchid's Audio: Why You Need a Stereo Cable and Audio Interface

Connecting to a Computer/DAW

Using Orchid with External Synths (OP-1, MicroFreak etc): The Role of a USB MIDI Host

Is it Safe to Update the Firmware on a Mac? (The Bricking Issue Explained)Updated 5 hours ago