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Common Software & Connection Issues

Why Won't My Orchid Connect to My Mac? (The USB Power Issue Fix)

Some users, particularly those with newer MacBooks, have found that their Orchid only charges or connects/disconnects repeatedly when plugged in via USB-C. This is typically because the computer is mistakenly identifying Orchid as a power-drawing dev

Why Does My Audio "Pop" or "Crackle"? (Gain Staging & Cables)

If you hear unwanted pops, clicks, or digital distortion when recording Orchid's audio, it is almost always caused by one of two issues:. Improper Cabling: Orchid has a stereo output. If you use a cable that combines the left and right signals into a

My Loop Crashes or Makes a Loud Noise, What's Happening?

In earlier firmware versions, some users experienced a bug where the Orchid would crash and emit a loud, sustained tone when overdubbing multiple layers in Loop Mode. The Fix: This bug has been addressed in recent firmware updates. If you are experie

Is it Safe to Update the Firmware on a Mac? (The Bricking Issue Explained)

Early users reported that firmware updates could "brick" their Orchid, making it unresponsive. This was a legitimate issue, but it has since been resolved. The Cause: The problem was primarily related to the USB power/data negotiation issue with newe