Shipping FAQsUpdated 7 days ago

🌍 Where We Ship

We currently deliver to most countries around the world. At checkout, you’ll be able to select your destination country. If it’s not listed, try switching to the correct store:

1. North America Store: US, Canada, Mexico

2. International Store: Most other countries

If your country still isn’t available, we may not be shipping there just yet. We’re always working on expanding. Stay tuned.

🚚 Delivery Times & Carriers

Shipping time depends on what you ordered, where it’s going, and what’s in stock.

In-stock merch ships more quickly than Orchid orders, which may take longer if they’re still in production.

You’ll get an email with tracking as soon as your order ships.

Estimated Delivery Times (once shipped):

Note: These are average timelines, not guaranteed.

1. US – 2~5 business days

2. Canada – 2~5 business days

3. Europe/UK – 2~5 business days

4. Asia/Pacific – 7~10 business days

5. South/Central America – 5~10 business days

We work with trusted carriers:

US: FedEx

International: DHL or UPS, depending on your region

💵 Shipping Costs

Shipping costs are calculated at checkout and depend on:

Your location

What you’re ordering

The size and weight of your package

You’ll see the full shipping cost before you confirm payment. We’re not able to give exact quotes before checkout due to these variables.

🎁 Free Shipping on Orchids

We offer free standard shipping on Orchid orders in most regions.

You’ll see if your order qualifies for free shipping at checkout. Some regional exclusions may apply.