Orders and Support
How do I track my order?
You will receive a shipping confirmation email with a tracking number as soon as your order has been shipped. This is the best way to check up on your order status once it's in motion.
What if my package gets lost or arrives damaged?
If your order is lost during transit, please get in touch by emailing us at [email protected] with your order number and all relevant details. If your order arrives damaged, please get in touch by emailing us at support@telepathicinst
Returns Policy
You have the right to request a return within 30 days after receiving your item. We want you to love the product. Please always contact us for any return related questions, and we’ll do our best to sort you out. To be eligible for a return, your item
Feature Requests
If you'd like to make a feature request (that isn't a bug), you can submit it to our feature board here.
Shipping FAQs
🌍 Where We Ship. We currently deliver to most countries around the world. At checkout, you’ll be able to select your destination country. If it’s not listed, try switching to the correct store:. North America Store: US, Canada, Mexico. International
Afterpay FAQs
What is Afterpay?. Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them over time. Customers using the pay-in-4 option pay for their purchase total in four interest-free instalments over six w
Delivery dates for Black Friday Cyber Monday
🇺🇸: We ship FedEx directly from within the US — no import tariffs on your orders. Orchids are in our warehouse and ready to go. You’ll receive an email as soon as your parcel is in motion. Once en route, estimated delivery times are 2-5 business da