Telepathic Instruments

<h3 id="lost-packages"><strong>Lost packages</strong></h3><p>If your order is lost during transit, please get in touch by emailing us at <strong>support@telepathicinstruments.com</strong> with your order number and all relevant details.&#xA0;</p><p><br></p><h3 id="damaged-packages"><strong>Damaged packages</strong></h3><p>If your order arrives damaged, please get in touch by emailing us at <strong>support@telepathicinstruments.com</strong> within 48 hours of receiving your order and include photos of the damaged items or package.&#xA0;</p>

If your order is lost during transit, please get in touch by emailing us at support@telepathicinstruments.com with your order number and all relevant details. If your order arrives damaged, please get in touch by emailing us at support@telepathicinst

What if my package gets lost or arrives damaged?

Orders and Support

Everything You Need to Know

10/10 FAQs

User Manual – Complete

How to Update

Getting Started with Orchid

What's the Difference Between Playstyles (Simple, Advanced, Free)?

How to Use Key Mode for Easy Chord Progressions

Understanding the Voicing Dial: A Beginner's Guide to Inversions

How to Adjust Bass Volume Independently

Navigating the Options Menu: A Complete Overview

Basic Operations

All About Loop Mode: Recording, Overdubbing, and Clearing

How to Exit Loop Mode Without Losing Your Loop

Exploring Performance Modes: Arp, Strum, Pattern, and More

Looping & Performance

Understanding Chord Notations on the Display (JAZZ???, WTF?, x)

Understanding the Display

Getting Started with Your Orchid

Telepathic Transmission: Orchid Voicing Engine

Telepathic Transmission: Chords

Transmissions

How do I track my order?

What do I do if I receive the wrong item in my order?

Do you offer refunds or exchanges?

Feature Requests

Shipping FAQs

v3.04 – QR Code Stuck on Display

v3.04 - Issues with Loop Mode

Troubleshooting a Jumpy or Unresponsive Voicing Dial

What to Do If a Key is "Clacky" or Unresponsive

Understanding Orchid's Charging Behavior (No LED, Inconsistent Percentage)

Can I Replace the Battery Myself? A Look Inside the Orchid

Common Hardware Issues

Why Won't My Orchid Connect to My Mac? (The USB Power Issue Fix)

Why Does My Audio "Pop" or "Crackle"? (Gain Staging & Cables)

My Loop Crashes or Makes a Loud Noise, What's Happening?

Is it Safe to Update the Firmware on a Mac? (The Bricking Issue Explained)

Common Software & Connection Issues

Troubleshooting & Known Issues

Creative Looping: Using Bass Solo Mode for Melodies and Rhythms

How to Use the "Split Keyboard" Setting in Single Note Mode

Tips for Using Orchid as a Music Theory Learning Tool

Can I Save My Sounds or Loops?

Beats: Pre-Programmed Drum Loops

Creative Techniques & Workflows

How to Find the Latest Firmware Version and Changelog

Can I Downgrade to a Previous Firmware Version?

Understanding the Firmware Update Process via WebMIDI

Firmware Updates

Fixing Duplicate MIDI Notes in FL Studio (The "MIDI Trash Bin" Method)

Connecting Orchid to Your DAW: Step-by-Step Guides (Ableton, Logic, FL Studio)

How to Record MIDI from All Three Channels (Performance, Bass, Chord)

Using Orchid as a Polyphonic Sound Module via MIDI In

Recording Orchid's Audio: Why You Need a Stereo Cable and Audio Interface

Connecting to a Computer/DAW

Using Orchid with External Synths (OP-1, MicroFreak etc): The Role of a USB MIDI Host

What if my package gets lost or arrives damaged?Updated 25 days ago

Lost packages

Damaged packages