If you find your Voicing Dial is behaving erratically (jumping, scrolling backward when you spin it fast, or feeling unresponsive) this was a known issue in early firmware versions. The Fix is Here! The first and most important step is to update to f
If you notice a single key is making a loud "clacking" sound or fails to trigger a note consistently, it is likely a physical issue with the key mechanism under the hood. Is it a Defect? Yes, this is not the intended behavior. The keys should feel an
Charging your Orchid can be confusing at first because it lacks some of the visual indicators you might be used to on other devices. No Charging Light: There is no external LED that lights up to indicate that the Orchid is charging. Does it Charge Wh
While we appreciate the DIY spirit, we strongly advise against attempting to open your Orchid to service or replace the battery. User Serviceability: The Orchid is not designed to be user-serviceable. Community Teardown Findings: A community member w